Frequently Asked Questions
General
Where will you advertise my property?
Where will you advertise my property?
Website
Your property details will be advertised on the makeurmove website and will benefit from the brand and search engine advertising we do.
Portals
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Do you keep my information private?
Do you keep my information private?
Our customer’s privacy is very important to us. Our data is securely stored in compliance with data protection standards and our Information Commissioner’s office reference is PZ1305238. For further information please see our privacy policy.
We can be contacted by email customerservices@makeurmove.co.uk or on 0844 247 2480
Got a question that is not listed above?
Got a question that is not listed above?
If you have a question that is not listed please submit here or contact us at customerservices@makeurmove.co.uk.
How is makeurmove different from a traditional letting agent?
How is makeurmove different from a traditional letting agent?
makeurmove is part of the revolution in property sales and letting. Through the use of technology and strong internet marketing we are able to bring you letting service at a fraction of the cost. They main difference is that we will ask you to conduct your own viewings and in return you can save £100’s on the cost of renting your property. As you would expect from a traditional letting agent we provide all of the key services required to let your property.
- Marketing on all the Major Internet Portals
- Viewing arrangement
- Statistics
- To Let board (additional option)
- Offer Negotiation
- Photographs and Floor Plans (additional option)
- Landlords template documentation
- Rental Valuation reports
- Free Comprehensive Tenant Check
How much will I save by letting my property with makeurmove?
How much will I save by letting my property with makeurmove?
We offer a choice of a pick and mix solution or bundled let only packages to our customers in order that they may choose the services they need in the most cost effective manner.
Savings are typically in the region of £600 for our basic let only package which is £49.00 against the usual fee of around one month’s rent.
Example Savings
|
Monthly Rental |
Typical Agents Fee (1st Month Rent) |
Our Fee |
|
£550 |
£550 |
£0 |
|
£650 |
£650 |
£0 |
|
£950 |
£950 |
£0 |
Once you sign up to use the makeurmove service we will provide you with valuation report. This will provide information that will allow you to value your property based on rental prices of similar property in your area. The report will be emailed to you within 24 hours of signing up.
Although we ask you to determine the value that you wish to let your property at we are happy to provide advice and support. Please contact us at customerservices@makeurmove.co.uk.Can I advertise with other agents?
Can I advertise with other agents?
We believe that competition is in the best interest of our customers so all of our contracts are multi-agency which means that you can advertise with as many other agents as you like.
Do you take photographs and produce floor plans?
Do you take photographs and produce floor plans?
If this option is required we will arrange a convenient appointment after instruction to visit your property and take professional high quality photographs and floor plans.
Yes, we provide and install high quality To Let signs for a fixed fee of £19.00 which include our website address and a number for potential buyers to contact us.
We offer a totally free service including providing tenant reference checks.
Additional options
- Professional Photographs & floor plans to enhance your marketing - £129.99
- Tenant Checks (Experian)
- Comprehensive - Free
- To Let Sign + installation - £19.00
- EPC - £48.00
- Landlords Gas safety Certificate - £75.00
- Rightmove Showcase Listing - £35.00
- Portable Appliance Testing - £70.00
We will call and / or email to arrange the viewing date and time between the landlord and potential tenant. Once the viewing is complete we will contact the potential tenant to obtain feedback and upload this to your account page.
How long can I advertise my property for?
How long can I advertise my property for?
We will advertise your property until it is let, up to a maximum of 12 months for property lets.


