Frequently Asked Questions

Where will you advertise my property?

Our Website Your property details will be advertised on the makeurmove website and will benefit from the brand and search engine advertising we do. Property Portals We will advertise your property on all of the major portals listed below and hundreds of other sites, accessing millions of searches very month.



How long does my advert take to appear on partner sites?

We aim to have your property details uploaded on our partner network within 12 hours of your welcome call.

Do you keep my information private?

Our customer’s privacy is very important to us. Our data is securely stored in compliance with data protection standards and our Information Commissioner’s office reference is PZ1305238. For further information please see our privacy policy.

Contact details?

We can be contacted by email letting@makeurmove.co.uk or on 0844 247 2480

Got a question that is not listed above?

If you have a question that is not listed please contact us at letting@makeurmove.co.uk by clicking on chat or on 0844 247 2480.

How is makeurmove different from a traditional letting agent?

makeurmove is part of the revolution in property sales and letting. Through the use of technology and strong internet marketing we are able to bring you letting service at a fraction of the cost. The main difference is that we will ask you to conduct your own viewings and in return you can save £100’s on the cost of renting your property. As you would expect from a traditional letting agent we also provide all of the key services required to let your property including.

  • Marketing on all the Major Internet Portals
  • Viewing arrangement
  • Statistics
  • To Let board (additional option)
  • Offer Negotiation
  • Photographs and Floor Plans (additional option)
  • Landlords template documentation
  • Rental Valuation reports
  • Free Comprehensive Tenant Check (with free to landlords option)


How much will I save by letting my property with makeurmove?

Savings are typically in the region of £400 - £600 against the usual letting agent fee of around one month’s rent depending on the service chosen.

We offer three letting services to landlords.

  • Free to landlords – there are no charges to landlords for this service.
  • Basic Marketing – this costs £49 + VAT until the property is let and there are no further fees to landlords or tenants.
  • Premium Let – this costs £49 + VAT on instruction and £200 + VAT when the property is let.


What is the process to let my property?

View letting process page (http://www.makeurmove.co.uk/let-ur-property-how-does-it-work.html )

How do I value my property?

Although we ask you to determine the value that you wish to let your property at we are happy to provide advice and support. Please contact us at letting@makeurmove.co.uk and we can provide you with a Rightmove comparable report and talk you through the valuation process.

Can I advertise with other agents?

We believe that competition is in the best interest of our customers so all of our contracts are multi-agency which means that you can advertise with as many other agents as you like.

Do you take photographs and produce floor plans?

This service is available free with our premium let package or for £85.00 + VAT with any other package. If this option is required we will arrange a convenient appointment after instruction to visit your property and take professional high quality photographs and floor plans.

Will I get a To Let sign?

This service is available for a fee of £25.00 + VAT. We provide and install high quality To Let signs which include our website address and a number for potential buyers to contact us.



What are your fees?

We offer three tenant find services. Free to Landlords (No Fee) This service is free to landlords and includes comprehensive tenant referencing. With this service we take a fee from the tenants to include all processing and referencing. Basic Marketing (£49 + VAT) There is a one off fee of £49 + VAT which covers all marketing until the property is let, there are no further charges and no fees to tenants with this option. Referencing is not included but can be purchased separately Premium Let (£249 + VAT) There is a fee of £49 + VAT on instruction and a further fee of £200 + VAT which is taken from the 1st month’s rent on completion of a successful let. This service includes a property visit to produce the description and take photos, accompanied viewings and property check in at the start of the tenancy.



Additional Services Available

  • Professional Photographs & floor plans to enhance your marketing - £85.00 + VAT
  • Comprehensive Tenant Referencing - £35.00 + VAT (Included with free to landlords service)
  • To Let Sign + installation - £25.00 + VAT
  • EPC - £48.00 + VAT
  • Landlords Gas safety Certificate - £69.00 + VAT
  • Rightmove Showcase Listing - £20.00 + VAT
  • Electrical Safety Testing - £85.00 + VAT
  • Full Property Inventory - £75.00 + VAT
  • E-Tenancy Pack - £30.00 + VAT
  • Bespoke Tenancy Agreement - £15.00 + VAT
  • Holding Deposit Lodging and Documentation - £10.00 + VAT



How are viewings arranged?

For both the free to landlords and basic marketing services we will call and / or email to arrange the viewing date and time between the landlord and potential tenant. Once the viewing is complete we will contact the potential tenant to obtain feedback and upload this to your account page. Viewings are accompanied and managed by makeurmove on the premium let service.



How long can I advertise my property for?

We will advertise your property until it is let, up to a maximum of 12 months.



How do I upload photos?

You can upload photos directly into your account during the registration process, by editing a property or we can add them for you by emailing letting@makeurmove.co.uk



Which areas do you cover?

Through our extensive online marketing and our network of associates we can provide a service across the whole of the UK.



Which Service is best for me?

Are you able to accompany your own viewings? If you are our Free to Landlords and Basic Marketing Services may be best for you? If you would like full referencing included for free choose our Free to Landlords service, if you would like to offer no fee to tenants and carry out your own referencing, or pay for this separately choose the Basic Marketing package. Would you like makeurmove to accompany your viewings? Choose our Premium Let package. Would you like makeurmove to carry out the check in or produce the property details? Choose our Premium Let package.

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2nd Floor Minshull House
Chorlton Street
Manchester
M1 3FY
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