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Most tenancies end amicably. Landlords and tenants agree for a suitable amount to be deducted from the deposit and the tenancy agreement is terminated. These deductions most often centre on outstanding cleaning and repair requirements, the everyday issues that still need to be paid for. But for a small proportion, estimated to be as low as 2%, the end of a tenancy means the start of a dispute. Here we explore how to reduce this possibility and resolve the impasse as quickly and painlessly as possible. 

From disputes over damp to disagreements over decoration, issues can easily arise and sour the tenant-landlord relationship. Many of these are caused by grey areas regarding who should be doing what. Here we outline the key responsibilities for both tenants and landlords and how making them clear in a tenancy agreement will greatly reduce the chances of clashes.